Credentials – Manufacturing

Client	Leading Australian Supermarket
Assignment	Review of Supermarkets process documenting and publishing practices.
Activities	Review of structure of Supermarket's process documentation (audience of 800 Supermarket staff, approximately 600 process documents) Development of process documentation governance model. Development of process documentation template. Develop and help facilitate workshops to train subject matter experts on how to draft procedures for publishing.
Value	Reduction in labour costs to produce documentation Elimination of paper distribution mechanisms

Client	Leading Australian Supermarket
Assignment	Development of Information Management Strategy.
Activities	Identification of information flows Development of information management processes and Governance Identification of improvement opportunities. Implementation of Portal
Value	Reduction in labour costs to produce documentation Elimination of duplicative communications Improved Regulatory Compliance Streamline of all corporate/store communications

Client	International Beverage Company
Assignment	Development & implementation of Knowledge Management Strategy (engagement for over 2 years)
Activities	Knowledge Management Blueprint development Initiation of Global Image Library development. Group Taxonomy development and implementation Application of Taxonomy to restructure Global Portal, and sub-Portal sites such as IT and Marketing. Application of Taxonomy to global image library (over 10000 images)
Value	Establishment of common business language for consistent information storage and retrieval Consolidation of several image databases and the saving of associated maintenance costs

Client	University Publisher
Assignment	Development of business process model for Publishing Operations
Activities	Staff interviews Process mapping using Microsoft Visio
Value	Common understanding of business operations Identification of areas of potential confusion / weakness Basis for subsequent work aligning information management requirements within core business processes