Services – Business Process Improvement

Organizations are a complex network of system and processes. William Bethwey & Associates has a core capability in the identification and mapping of business processes. The end result is a clear picture of how an organization operates providing a baseline for productivity improvements and consistency of work practices.

Digital Strategy Development. William Bethwey & Associates understands the importance of strategy to the organization as its path to achieve its mission. Our approach to the development of strategy begins with business objectives and analysis of core strengths and capabilities. Our expansive network of industry and academic resources enable us to identify and adopt best practice and develop pragmatic plans aimed at achieving organizational mission.

Business Process Modeling. The work activities of organizations represent the means by which work is done and outputs are created. The identification and modeling of how this work is performed is an important aspect of any business. William Bethwey & Associates has a core capability in identifying and mapping business process and the subsequent re-engineering of business process to create efficiency and effectiveness.

Capability Assessment and Development. William Bethwey & Associates has worked with many organizations that are striving for a maturity of operations. Through this experience and links with industry and academic networks we have developed an assessment model that benchmarks organisational capability against best practice. This assessment provides the baseline for improvement of capability measured against industry standards including SEI Capability Maturity, Zachman Framework ITIL and ISO Standards.

Governance. WBA has a strong capability with the development of Governance structure required to support organizational operations. This includes the development of standards and role definitions governing information systems development, knowledge management and business process management.

Business Case Development. One of the key issues facing any business considering is of how to clearly demonstrate the return on investment and measure the impact of business improvement on the bottom line. William Bethwey & Associates has experienced resources that can clearly present the quantitative and qualitative elements of the business case.

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