Credentials – Banking and Finance

Client	Australian Big 4 Bank
Assignment	Community of Practice development
Activities	Conduct Knowledge requirements survey Conduct Knowledge requirements workshops Assess technology options (comparing old and new collaboration technologies such as WIKIs, Teamspaces, Notes Teamrooms, Portal website and Blogs) Develop Community of Practice Charter Launch Community of Practice
Value	Development of technical infrastructure, roles and responsibilities for a Community of Practice. Education of the client regarding appropriate infrastructure thus avoiding the cost of building overly complicated technology. Identifying business issues that could be addressed by the Community of Practice.

Client	Fund Manager
Assignment	Develop Knowledge Management Strategy
Activities	Conduct Knowledge Management Audit Develop High Level Taxonomy Assess Current Knowledge Management Capability Develop Implementation Strategy Identify Infrastructure/Architectural Options Develop Strategic Blueprint Develop RFP Documentation
Value	Development of Knowledge Management Strategy supported by business case, implementation plan and governance structure ready for call for RFP.