Credentials – Government

Client	Victorian Government Department
Assignment	Develop business for enterprise EDM system.
Activities	Project management Business requirements definition with supporting use cases, and usage scenarios. Classification modeling including folder structures, meta-data and project based indexes. Assessment of EDM capability to manage various types of objects that make up the full information set for the targeted department.
Value	Clarity for the business as to what can and cannot be managed well by the available EDM system. Understanding of the resource and time commitment required for implementation and ongoing maintenance. An understanding of how the EDM system would be configured to meet the business area's information management requirements.

Client	Victorian Government Roads Agency
Assignment	Proof of concept software trial for neural network search engine to support call centre operations
Activities	Project management Business case development independent of software vendor Improvement opportunity identification and prioritization Knowledge capability assessment
Value	Identification of a strong business realizing a return of investment of 4 to 1 within one year. Proof of technical feasibility of software within the client's technical architecture Identification of over a dozen knowledge based improvement opportunities through the knowledge capability assessment, including one quick win during the course of the project.

Client	Victorian Government Roads Agency
Assignment	Development of a knowledge management strategy
Activities	Knowledge capability assessment workshops, interviews and analysis Improvement opportunity identification and prioritization Project management
Value	Knowledge capability assessment workshops, interviews and analysis Improvement opportunity identification and prioritization Project management

Client	Victorian Government Department
Assignment	Development of information architecture strategy for electronic records and document management
Activities	Stakeholder interviews and workshops Identification of document centric business processes Modeling of logical architecture for EDM/RM systems within overall ICT architecture, and the stages of transition from current to future state Evaluation of EDM/RM software options, with recommendation VERS readiness assessment Development of governance model for EDM/RM implementation and operations
Value	Senior executive agreement on future approach to the adoption of electronic records and document management tools, including an overall governance model. Increase in profile of coordinating information services branch in order Elimination of disjointed, risky and costly tactical responses to emerging EDM/RM business needs from individual business units within the department.

Client	Victorian Government Department
Assignment	Development of Change Management Strategy to support implementation of system for inter-agency collaboration.
Activities	Identify Barriers and Enablers to Change Stakeholder analysis Assess Cultural Readiness Develop Change Management Plan
Value	Change Management Strategy to support Technical Implementation

Client	Victorian Government Agency
Assignment	Conduct Strategic Review of Records and Document Management Implementation
Activities	Assess quality of Programme and deliverables Assess Records and Document Management capability created Develop Records and Document Management System expansion plan Recommend Improvement actions Develop business case options and Implementation scenarios
Value	Identification of Lessons learned and feasibility of expansion of Records and Document management capability.

Client	Victorian Government Agency
Assignment	Change management support for document management systems "go-live" period.
Activities	Documentation of business rules catering using language and processes relevant to the business unit. Communications one on one and as a group to all staff as a means of raising commitment levels.
Value	Greater uptake in usage of the EDM system Mitigation of poor work practices associated with the usage of EDM systems, particularly in the case of ministerials and briefings.

Client	Malaysian Government Agency
Assignment	Implementation of Enterprise Content Management System
Activities	Development of Requirements Specification of Architecture Develop Governance Structure Develop Implementation Strategy
Value	Implemented Enterprise Content Management systems providing improved regulatory compliance and information sharing capability.

Client	Malaysian Government Agency
Assignment	Develop Knowledge Management Strategy
Activities	Conduct Knowledge Management Audit Develop High Level Taxonomy Assess Current Knowledge Management Capability Develop Implementation Strategy Identify Infrastructure/Architectural Options Develop Strategic Blueprint Develop RFP Documentation
Value	Development of Knowledge Management Strategy supported by business case. Implementation plan and Governance structure ready for call for Tenders.